The US dollar managed to stem the strong declines after developments from Washington saw a special counsel being set up to oversee the investigations into the alleged Trump administration links with Russia. The US Dollar Index which was seen trading at support managed to rebound with confidence. Technical resistance is […]

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The UK’s richest 1,000 people “kept calm and carried on making billions” amid the Brexit vote of 2016, according to the Sunday Times Rich List. Their wealth rose by 14% over the past year to a record £658bn, it shows. Brothers Sri and Gopi Hinduja, who invest in property, healthcare […]

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Goldman Sachs’s Heather Bellini and Heath Terry report findings of cloud consulting firm RightScale, which shows Alphabet’s Google division trailing far behind Amazon and Microsoft in users. The report raises the question of whether Alphabet needs to buy a company to help Google make some inroads with enterprise customers. Goldman […]

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Warren Buffett, the chairman of Berkshire Hathaway Inc (BRKa.N), on Saturday criticized Wells Fargo & Co (WFC.N) for failing to stop employees from signing up customers for bogus accounts even after learning it was happening, causing a scandal. Wells Fargo, whose largest shareholder is Berkshire with a 10 percent stake […]

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No matter what type of work you do, it’s likely you have encountered a difficult customer. It’s more likely, however, you have encountered many difficult customers. Maybe – just maybe – you are even a difficult customer yourself to others on occasion. After all, customer service nowadays isn’t always what […]

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